As friendly and courteous a dealership as I have encountered. All issues were addressed before signing the paperwork. Thank you all!
My experience at Brilliance Honda of Crystal Lake was easy and seamless! The sales staff was knowledgeable and helpful in making my choice and the financial people are rock stars! I was able to reach them over the next few days with countless questions i forgot to ask when i was there, and I received generous and patient answers and advice. Buying a car can be challenging, but I feel confident and secure that not only is my new Honda a great car, but i got the best price and extended warranty out there. Thank you Brilliance Honda of Crystal Lake for your awesome care and geuine customer service.
Clean /friendly always polite employees Explain everything great.
Lauri gave me the best sales experience that I have ever had. Ben gave me the best service experience that I have ever had. Warren gave me advice after I had a very negative experience with another dealership.
At Brilliance Honda at crystal lake, IL they treated me and my brother better than Continental Honda at Lagrange, IL. The sales lady (Cindy) was so nice, caring about us, and willing to drop down a lot of the price without pretending to leave us waiting for a long time compared too Continental Honda. Because me and my brother went in there for two vehicles and got us the prices we wanted. And the Financial Services person (Darrell) was an understanding and helping man that wanted to get us a good deal on a warranty and match up with my insurance company's loan. I would tell all my friends to go here and everyone else too, you will not regret it, and have a better experience too, just talk with the sales lady (Cindy)
Great Experience - Previously I would dread going into a dealership to buy a new car due to all the road mines deployed against buyers. I was confident there had to be a better way and your relationship with Cosco has made it a pleasant experience. This does not take away from your dealership because there was no pressure just a helpful, polite environment. Thank you for making this a pleasant experience.
Great dealership very professional . Eva was great took the time to go over car . This was seemles transaction very professional for beginning to end. Thanks Bob